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Vermont Bowl Co.

111 West Main Street
PO Box 338
Wilmington, VT 05363
802-464-5296

A division of
John McLeod Ltd.


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Vermont Bowl Company  arrow Home  arrow Returns & Exchanges


Returns & Exchanges  

Satisfaction Guaranteed

The quality of our products is the hallmark of our business. and if you are not satisfied with your purchase we will make it right. All products have been inspected a number of times in the manufacturing process and finally carefully inspected before being packed for shipment from our store. In the event you are not satisfied with your purchase follow the guidelines below.

Returns

  • All shipments must be examined for shipping damage immediately upon receipt.
  • Any damage must be reported to us within 24 hrs.of receipt. We will then resolve the matter with the carrier.
  • Arrangements for the provision of a replacement item will be made with you.
  • Our contact # is 802-464-8175. Or, contact us by e-mail

  • Should you find that the item shipped to you does not meet your requirements you can return any item purchased on our web site either by U.S.Mail, UPS or at one of our stores.
  • After inspection a credit will be issued to you for the value of the item including taxes.
  • No shipping costs are refundable.
  • Any such return must be made within 7 days of receipt of the item.
  • We strongly recommend contacting us before shipping an item back for credit or exchange.

Return Addresses:

If returning by USPS mail, please address as follows:

John McLeod Ltd.
P.O. Box 338
Wilmington, VT 05363

 

If returning by UPS mail, please address as follows:

John McLeod Ltd.
111 West Main Street
Wilmington, VT 05363


Notwithstanding any of the above we are only a phone call away to provide you with help. Always remember we can't help you if you don't talk to us!!


Exchanges

If you want to exchange an item contact us and we will make the necessary arrangements with you. Our contact # is 802-464-8175. Or, contact us by e-mail

 

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©2013 Vermont Bowl Company, a Division of John McLeod Ltd.
111 West Main Street, PO Box 338, Wilmington, Vermont 05363    Phone: (802) 464-5296
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Shipping to Canada same as U.S.!!

We are not responsible for any charges that the Canadian government may apply to your shipment.



Tell us your story!

"Tell us your story"
is something you'll find throughout the website. We love to hear from our customers about how they use the woodenware we made for them.

Got a favorite set of wooden salad bowls that you love entertaining with?
Tell us!

Got a family recipe that you'll only serve on your best wooden plates?
Share your story!